We take your privacy seriously. This page explains exactly what personal information cash games collects from Filipino players, how it is used, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.
A clear, plain-language breakdown of our data practices for Filipino players.
When you register on the cash games platform, we collect the personal details you provide, including your full name, date of birth, mobile number, email address, and a government-issued ID for identity verification purposes. We also collect your payment information — such as your GCash or Maya account details — solely to process deposits and withdrawals in Philippine pesos. During your use of the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players in the Philippines. We may also collect information about the games you play, the bets you place, and the frequency of your sessions in order to fulfil our responsible gaming obligations. All information collected is limited to what is strictly necessary for the operation of your account and compliance with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
Your personal information is used primarily to create and manage your account, process financial transactions, and verify your identity in line with Philippine anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy — these communications are essential to the operation of your account and cannot be opted out of. Aggregated and anonymised usage data may be used internally to analyse platform performance, identify popular features, and guide product improvements, but this data cannot be used to identify you personally. If you have opted in to marketing communications, we may use your email address or mobile number to send you relevant promotions and platform news; you can withdraw this consent at any time through your account settings. We do not use your personal data to make automated decisions that produce legal or similarly significant effects without human review. Your data is never sold, rented, or traded to any third party for their own marketing or commercial purposes. All data processing activities are carried out in accordance with the Data Privacy Act of 2012 of the Philippines.
cash games does not sell or share your personal information with third parties for commercial purposes under any circumstances. We may share limited personal data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. In certain circumstances, we are legally required to disclose personal information to Philippine government authorities, regulatory bodies such as PAGCOR, or law enforcement agencies when required by a valid legal order or to prevent fraud and financial crime. If the cash games business is transferred, merged, or acquired, your personal data may be transferred to the new entity as part of that transaction, and you will be notified in advance of any such change. We do not transfer your personal data outside the Philippines unless the receiving country provides an adequate level of data protection as recognised under Philippine law. Any third-party service providers we engage are contractually bound to handle your data securely and only for the purposes we specify. We regularly review our third-party relationships to ensure ongoing compliance with our data protection obligations.
We implement industry-standard technical and organisational security measures to protect your personal and financial information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using TLS (Transport Layer Security), ensuring that your login credentials and payment details cannot be intercepted in transit. Access to personal data within our organisation is strictly limited to staff members who require it to perform their job functions, and all such access is logged and audited on a regular basis. We conduct periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine data protection authority within the timeframes required by law. You are also responsible for maintaining the security of your own account — use a strong, unique password and never share your login credentials with anyone. If you suspect that your account has been compromised, contact our support team immediately so that we can take prompt protective action.
Under the Data Privacy Act of 2012 of the Philippines, you have a number of important rights in relation to the personal information we hold about you. You have the right to access a copy of your personal data, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, to withdraw your consent to marketing communications at any time, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, you can contact our support team using the email address provided in the footer of this page, and we will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing certain requests to ensure that we do not disclose your data to an unauthorised person. There is no charge for making a data subject rights request in most circumstances, though we reserve the right to charge a reasonable fee for requests that are manifestly unfounded or excessive. We are committed to handling all data subject requests with transparency, fairness, and respect for your privacy.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it in accordance with our internal data retention schedule. Our platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and collect anonymised analytics data about how the platform is used. Essential cookies are necessary for the platform to function and cannot be disabled; optional analytics cookies can be managed through your browser settings or our cookie preference centre. We do not use third-party advertising cookies or share cookie data with external advertising networks. For full details of the cookies we use and how to manage them, please refer to the cookie section of your account settings. If you have any questions about how long we keep your data or how our cookies work, you are welcome to contact our support team at any time.
Quick answers to what Filipino players ask most about data privacy on the platform.
If you have any questions about this Privacy Policy or how your personal data is handled, visit our FAQ page for quick answers. You can also review our Terms and Conditions for the full rules governing your use of the platform. When you are ready to get started, creating an account on cash games takes only a few minutes — join thousands of Filipino players enjoying sports betting, casino-style games, and bingo on mobile.