Platform Rules & Policies

cash games Terms and Conditions

Please read these terms carefully before using the cash games platform. By registering an account or placing any bet, you confirm that you have read, understood, and agreed to all conditions set out below. These terms apply to all Filipino players accessing the platform from the Philippines.

Last updated: 2025 Philippines Ages 21+

Account, Eligibility & General Rules

Eligibility

To register and use the cash games platform, you must be at least 21 years of age and physically located in the Philippines at the time of play. By creating an account, you confirm that you meet this age requirement and that online gaming is not prohibited under any law applicable to you. The platform reserves the right to request proof of age and identity at any time, and accounts found to belong to underage players will be closed immediately with any balance forfeited in accordance with applicable regulations. It is your responsibility to ensure that your use of the platform complies with all local laws and regulations in your area of the Philippines. Players who are self-excluded or have been excluded by the platform are not permitted to register new accounts.

Account Registration

Each player is permitted to hold only one registered account on the cash games platform. Duplicate accounts are strictly prohibited and may result in the suspension or permanent closure of all associated accounts. You must provide accurate, complete, and up-to-date personal information during registration, including your full legal name, date of birth, and a valid Philippine mobile number. Any attempt to register using false, misleading, or another person's information is a violation of these terms and may result in immediate account termination. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify the platform's support team immediately.

Deposits, Withdrawals & Payments

All transactions on the cash games platform are processed inPhilippine pesos (PHP) and are subject to the minimum and maximum limits displayed on the deposit page. Accepted deposit methods include GCash, Maya, InstaPay, PESONet, and over-the-counter cash deposits at partner outlets across the Philippines. Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider, and processing times vary depending on the method used. Withdrawals are processed to the same payment method used for the most recent deposit where possible, and you may be required to complete identity verification before your first withdrawal is approved. The platform does not accept deposits from third-party accounts — all funds must come from a payment method registered in your own name. Any attempt to use the platform for money laundering, fraud, or any other illegal financial activity will result in immediate account closure and reporting to the relevant Philippine authorities.

Betting, Gaming & Fair Use

All bets placed on the cash games platform are final once confirmed, and no cancellations or amendments are permitted after a bet has been accepted by the system. The platform reserves the right to void any bet that was placed as a result of a technical error, incorrect odds, or any other system malfunction, and affected players will be notified and their stakes returned. Players must not use any automated software, bots, scripts, or other tools to gain an unfair advantage over other players or the platform. Any account found to be engaging in match-fixing, collusion, arbitrage abuse, or any other form of fraudulent betting behaviour will be suspended immediately and any winnings derived from such activity will be forfeited. The platform's decisions on the settlement of bets are final and binding, subject only to any formal dispute process outlined in the support section. All games and betting markets are provided for entertainment purposes and the platform does not guarantee any specific outcome or return.

Responsible Gaming & Self-Exclusion

cash games is committed to promoting responsible gaming among all Filipino players and provides a range of tools to help you manage your activity. You may set deposit limits, session time reminders, and cooling-off periods through your account settings at any time. If you feel that your gaming activity is becoming problematic, you can request a self-exclusion period through the platform's support team, during which your account will be suspended and you will not be permitted to register a new account. The platform takes all self-exclusion requests seriously and will process them as quickly as possible, typically within 24 hours of the request being received. Full details of all responsible gaming tools and support resources available to Filipino players are set out on the Responsible Gaming page. Players who are experiencing difficulties are encouraged to seek help from recognised support organisations in the Philippines.

Privacy, Data & Security

The personal information you provide when registering and using the cash games platform is collected, stored, and processed in accordance with our Privacy Policy. Your data is used solely for the purposes of operating your account, processing transactions, verifying your identity, and complying with applicable Philippine regulations. The platform uses industry-standard security measures to protect your personal and financial information from unauthorised access, disclosure, or misuse. You are responsible for keeping your login credentials secure and must not share your username or password with any other person. The platform will never ask you to provide your password via email, chat, or any other communication channel outside of the secure login page. Any suspected breach of your account security should be reported to the support team immediately so that appropriate action can be taken.

Amendments, Suspension & Termination

The cash games platform reserves the right to amend, update, or replace these Terms and Conditions at any time, and any changes will be communicated to registered players via the email address or mobile number associated with their account. Continued use of the platform after any such changes have been communicated constitutes acceptance of the updated terms. The platform may suspend or terminate any account at its discretion if a player is found to be in breach of these terms, engaged in fraudulent activity, or if required to do so by a regulatory authority in the Philippines. In the event of account termination due to a breach of these terms, any balance remaining in the account may be forfeited depending on the nature of the breach. Players who wish to close their account voluntarily may do so by contacting the support team, and any remaining balance will be returned to the player's registered payment method after identity verification is completed. These terms are governed by the laws of the Philippines and any disputes shall be subject to the jurisdiction of the relevant Philippine courts.

Common Questions About These Terms

Quick answers to what Filipino players ask most about the platform rules.

The minimum age to register and play on the cash games platform is 21 years old, in line with Philippine gaming regulations. This applies to all sections of the platform including sports betting, casino-style games, and bingo. The platform may request proof of age at any time, and accounts belonging to underage players will be closed immediately. If you are unsure whether you meet the eligibility requirements, please review the full terms above or contact the support team before registering. Responsible gaming starts with ensuring that only eligible players access the platform.

No — each player is permitted to hold only one registered account on cash games. Creating duplicate accounts is a violation of these terms and may result in the suspension or permanent closure of all associated accounts, including any balance held within them. If you have forgotten your login details, you can recover your account through the login page rather than creating a new one. If you believe a duplicate account was created in error, contact the support team as soon as possible to resolve the issue. Maintaining a single account ensures fair play for all Filipino players on the platform.

Deposit limits and session reminders can be set directly through your account settings at any time without needing to contact support. If you wish to request a self-exclusion period, you can do so by reaching out to the platform's support team, who will process your request typically within 24 hours. During a self-exclusion period, your account will be suspended and you will not be permitted to register a new account on the platform. Full details of all available responsible gaming tools are explained on the Responsible Gaming page. The platform encourages all Filipino players to use these tools proactively to keep their gaming experience enjoyable and within their means.

When these Terms and Conditions are updated, registered players will be notified via the email address or mobile number associated with their account. The updated terms will also be published on this page with a revised effective date. Continuing to use the platform after receiving notification of any changes constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact the support team to close your account. It is your responsibility to review these terms periodically to stay informed of any updates that may affect your use of the cash games platform.

Questions or Ready to Get Started?

If you have any questions about these terms, visit the FAQ page for quick answers or review the Responsible Gaming page for guidance on managing your account. When you are ready, creating an account on cash games takes only a few minutes — register now and access sports betting, casino-style games, and bingo all from your mobile phone in the Philippines.